Updates Provided During Peak Days

Peak Day Updates provide the customer with information regarding any anomalies during the peak day and gives expectations of changes in peak hours or duration of peaks throughout the day. Alerts are sent by email and are displayed on the front dashboard so they are clearly visible and informative.paragraph here.

The Peak Advisory and Notification Service

PANs

Our Approach
Our service follows an outward-focused methodology that understands the dynamics of the Ontario market and the factors that determine what the peaks will be well ahead of the peak season. As we approach a day that is at risk of becoming a peak, we take a very critical view on demand forecasts and factor in items such as past forecast accuracy, expected reactions of dispatchable loads and Class A ​consumers (including our own customers) actions to reduce load, AQEW risk, as well as changes in weather that could shift the peak hour. We identify the hours at risk along with different thresholds of confidence, and provide a statistical probability of how likely a peak will stay in the top 5. This gives our customers the information they require to determine if curtailment action is appropriate, and to what degree. The customer is the ultimate decision maker, so we ensure they are receiving our latest recommendations and making curtailment decisions that are most appropriate for their operations. We are also available for consultation whenever required especially during peak days. .

Notices & Alerts
Customers receive regular reporting well in advance of the peak season occurring. As we approach a peak day, alerts are sent that identify those hours at risk of becoming a peak. In these alerts we consider such factors as IESO forecast accuracy, early weather formations and the impact of Class A consumers resulting in a shifted peak. We also provide separate risk bands (low, moderate, and high) that allow customers to decide how to implement our curtailment recommendations across different processes that may have different scheduling requirements or risk tolerances.


Monthly reports sent by email are used to communicate our initial demand threshold ̶ the sweet spot where we expect all peaks to exceed without requiring excessive curtailments ̶ and to identify peak expectations during that period so customers can prepare if necessary. These reports identify the likelihood of peaks occurring and when they will likely occur so customers have ample time and can take the appropriate steps to have their business processes ready for a peak.

Education
A main pillar of our service is the education we provide to our customers to ensure they understand our methodology for setting curtailment thresholds, that the service aligns with the customer’s implementation strategies, and that the factors that impact the GA peak demand during an active day are understood. We provide this through a combination of reporting, group and personal communications.


In addition to personal training that ensures new customers understand the use of the tools and reports, we discuss how best these customers can implement our alert notices into their own curtailment/displacement strategies. We also schedule regular on-line webinars with all customers to discuss our expectations and risks as we approach the Summer and Winter peak periods.

Class A consumers are now competing among each other in hopes that their facility can avoid a top peak, while others continue to consume in order for a new peak to be established. As a result, demand during peak days can be very unstable and shift from hour to hour. The PANs Reports and PANs Console together provide the best solution for monitoring and tracking changing peaks.

Day Ahead Notices Given

Day ahead reports are issued the day before a potential peak day, and provide enough notification to prepare for the next day’s events. This gives customers notice prior to a possible peak day indicating the hours most at risk of becoming a peak.

Market Tools
As we enter a period of potential peaks, we ask that all customers turn to the  Console to monitor Ontario Demand, system events, the real-time Demand Forecast Error, as well as PANS alert messages.   We have integrated PANS Alert messages directly on the Console. These messages warn of potential and incurring events. Know immediately when the IESO changes their forecast or when a storm comes and wipes out the peak.

The PANs  Solution
NRG Matters Corp provides a service that uniquely addresses the needs of Ontario Class A consumers by helping customers reduce their GA costs. Having based our service on the needs of Class A consumers, we have created an innovative, customer-friendly process to will alert you to when these peaks occur. Our philosophy is centered around the fundamental understanding of the market dynamics in what drives peaks during any particular day.



Choose Your Hours
We give the best hours to curtail based on your tolerance for risk. We provide a range of hours that will allow you to customize your curtailment strategy to suit your operation and your production schedules

Day at HandReports are issued the morning of a peak, and provides further detail of the day’s peak expectations These use more up-to-date forecast data for the target day, and confirms the Day Ahead notice with expected peak times and peak duration.